Eyewa × Microsoft Dynamics 365 — Enterprise ERP Implementation · Uphead Management Consulting
Case Study — Enterprise ERP Implementation

Eyewa × Microsoft Dynamics 365

A structured, end-to-end Dynamics 365 rollout that replaced fragmented tools with one unified operational backbone for a fast-growing retail and e-commerce business.

Retail & E-Commerce Enterprise ERP Platform Live & Operational
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eyewa.com/en
Eyewa Platform Screenshot
Microsoft Dynamics 365
Powered by Dynamics 365
ERP
Dynamics 365 Platform
05
Phases, End to End
06
Functions Unified
Live
Deployed & Operational
Eyewa Operations Overview
Overview

One platform, every operation

Finance, inventory, operations, and sales used to run on disconnected tools and manual workarounds. Dynamics 365 brings them together in one place.

Real-time visibility across finance & inventory
Standardised, automated cross-team workflows
Single source of truth for every department
A platform architecture built to scale
Our Role

Delivery, end to end

01
Process & Gap Analysis
Evaluated existing workflows and bottlenecks to identify where manual effort was slowing the business down.
02
System Design
Configured Dynamics 365 around how Eyewa actually operates, not a rigid template, to drive real adoption.
03
Workflow Standardisation
Brought process discipline to cross-functional workflows, removing manual handoffs and execution risk.
04
Data & Reporting
Built live dashboards and reporting so leadership always works from reliable, timely data.
05
Integration & Migration
Clean data migration and system integration with zero disruption to day-to-day operations.
06
Deployment & QA
End-to-end testing and live monitoring from the very first day of operation.
The Challenge → The Fix

From fragmented tools to one live view

Fast growth had outpaced Eyewa's systems. Disconnected tools and manual workarounds made it impossible to see what was actually happening across the business.

Manual workarounds → automated workflows
Siloed tools → one unified ERP platform
Delayed reporting → real-time dashboards
Fragmented data → a single source of truth
Finance & Reporting
Live budgets, transactions, reconciliation
Inventory & Operations
Unified stock and operational visibility
Sales & Order Flow
Standardised, automated order processing

Ready to bring your operations onto one platform?

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Uphead Management Consulting

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Tell us about your project and we'll show you how Dynamics 365 can transform your operations. We typically respond within 24 hours.

"Transforming retail operations,
one platform at a time."

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